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Keith Baker* Owner Heritage Funeral Home & Cremation Services, LLC and Maury Memorial Gardens, LLC

Keith was born and raised in the Santa Fe Community of Maury County. He is the son of the late Ralph and Mai (Woody) Baker. He graduated from Santa Fe High School and attended Radio School in Atlanta, Georgia. Keith has three children, Angie (Jeff) Roberts, Jeremy (Ashlee Fisher) Baker, and Brooke (Dr. Travis) Hensley; and ten grandchildren.

Keith began his successful business career in Columbia in 1976 when he opened Keith Baker Homes - a manufactured housing sales center. Keith Baker Homes grew for many years with locations in several surrounding counties, also owning several manufactured home rental communities.

However you will now find Keith at the funeral home on a daily basis and serving an active role in the majority of the services held at Heritage. Keith has a passion for people and one of his favorite sayings is; “Do unto others as you would have them do unto you”. Keith has a servant's heart and you will find him listening, consoling, and visiting with friends and family during visitations and funerals.

Keith is a member of the First United Methodist Church, the Kiwanis Club, a charter member of the YMCA, and was inducted into the Tennessee Manufactured Housing Hall of Fame. He has served on the board of directors of many organizations in Maury County.


*Not a licensed Funeral Director



Dale Shelton - Funeral Director/Embalmer

Dale brings over 32 years of experience to Heritage Funeral Home as a licensed funeral director and embalmer. A native of Clarksville, Tennessee, he is the son of the late Sue Shelton Binkley and the late Lewis Thomas Shelton.

Dale is a 1974 graduated of Clarksville Academy. He entered his apprenticeship in Funeral Service in 1977, and graduated from Kentucky School of Mortuary in 1980. After receiving his Funeral Director and Embalmer licenses, he returned to Clarksville where he worked with McReynolds – Nave Funeral Home. In 1991 he went to Picayune, Mississippi before moving to Maury County in 1992.

While living in Mt. Pleasant, Dale was a member of the Mt. Pleasant Lions Club. He has worked for the American Red Cross in Nashville as well, and moved to Columbia in 1999.

Dale is married to Mary Howard Frierson, daughter of the late Dawson Frierson, Jr. and Dorothy Haston Frierson. They live on her family farm in Columbia.

Dale enjoys collecting eagle statues, photography, and cooking, and hopes to get back to riding horses soon. He attends St. Catherine Catholic Church in Columbia.

Dale’s care and compassion for families in need is an asset to the Heritage family. His expertise in the art of embalming and restoration allows families to have a meaningful remembrance. He has had the opportunity to use those talents in assisting several area funeral homes over the years.





Tately Jennings - Funeral Director & Embalmer

Tately is the daughter of Ted Jennings and Priscilla Hines Jennings. She has two older siblings Tessa Jennings Ashworth and Tyson Jennings and one very special niece, Mya Faith Ashworth.

She is a 2009 graduate of Columbia Central High School where she was a cheerleader for 4 years, and served as class treasurer for 3 years and student body treasurer for 1 year. Immediately following high school, Tately began perusing her dreams of becoming a licensed funeral director and embalmer by attending John A. Gupton College in Nashville. She graduated from there in 2010 with an Associates Degree in Mortuary Science. It is Tately’s passion to help families in their biggest time of need. She specifically enjoys personalizing and customizing funerals and memorial services by making each one unique and special for all of the families she serves. As a licensed funeral director and embalmer, Tately shares her gift of compassion with the families she serves on a daily basis.  Tately enjoys working at Heritage Funeral Home and has worked here since 2011. Tately became a licensed Insurance Pre-need Agent in 2014.

In her spare time Tately enjoys drawing and painting, watching Tennessee football, volunteering in the classroom of special needs students, and spending time with her family and friends.  



Brooke Baker Hensley* - Office Administrator

Brooke is a native and life-long resident of Maury County. She is the daughter of Keith Baker and Sandy Endsley Baker, wife of Dr. Travis Hensley, and proud mother of Raegan, Baker and George Hensley.

Brooke is a graduate of Columbia Academy, and received her undergraduate degree from East Tennessee State University.

She always knew she wanted to work in the family business, and returned to do so at Keith Baker Homes in 2003. Seeing the need for additional help at the funeral home, Brooke moved into her current role at Heritage in 2010.

During her time she has learned the importance of the compassion and care it takes to provide quality service to families. In addition to her responsibilites in the office, Brooke enjoys the chance to greet visitors at the door, operate the music and sound system, and even being present at the final interment.  She most recently was licensed by the State of Tennessee as an Insurance Pre-Need Agent.

As with the entire staff, it is Brooke's goal that every family have the opportunity to plan and conduct the more personal, memorable services possible with the Heritage Funeral Home Family.

*Not a licensed Funeral Director


E-mail: bbrookebaker@yahoo.com



Nisa Moss* -Apprentice Funeral Director/ Embalmer

Nisa is the daughter of Mark Moss and Shelly Robertson. She is a native of Corydon, Indiana and just recently moved to Columbia, Tennessee to work at Heritage Funeral Home as an apprentice funeral director and embalmer. 

She is a 2012 graduate of North Harrison High School in Ramsey, Indiana where she ran cross country for three years and was on the swim team for two years. Shortly after graduating she attended Mid-America College of Funeral Service where she graduated in 2015 with an Associate's Degree in Mortuary Science. 

Nisa enjoys hiking, kayaking, reading cooking, and spending time with her pet rabbits. 

*Not a licensed funeral director


Roger R. Adams* - Family Counselor & Cemetery Administrator

Roger is a native of Newport, Tennessee located in Cocke County in East Tennessee. He graduated high school in 1969, and attended business related classes at both Walters State Community College and Roane State Community College. He has extensive training and experience in manufacturing management. Roger is also licensed by the state of Tennessee as a Life and Health Insurance Producer and a preneed sales agent. He serves Heritage Funeral Home as Pre-Need and Cemetery Sales Administrator.

He and his wife, Peri, reside in North Columbia. He has one son, Rodney, who is married to the former Candi Scott of Santa Fe, a step-daughter, Tara Greene and a grandson, Colby Ray Adams.

Roger enjoys baseball, golf, and is an avid competition coon hunter.

*Not a licensed Funeral Director



Susan King * - Family Service Counselor

Susan King is married to Santa Fe native Whelan King, proud mother of two children, four step-daughters, and grandmother of three boys and six step-grandchildren.

Susan learned at a young age the importance of honoring the passing of a loved one, and the healing that begins at the funeral or memorial service, when she lost her own father when she was in her teens.

She studied social work and counseling at Metro State College.  While working in social services for Hennepin County, she became a foster parent, fostering newborns through teenagers.

After assisting her mother with hospice for her step-father and his passing, she began volunteering with hospice.  She then followed her heart, taking more classes in order to assist families get through the very worst time of their lives.  She finds joy in being able to help others, and is honored to have the opportunity to assist families at Heritage Funeral Home.

Susan is licensed by the State of Tennessee as a Life Insurance Producer and a Preneed Agent.  She serves Heritage Funeral Home as a Family Service Counselor and Pre-need specialist.

*Not a licensed funeral director


Raymond Workman* - Funeral & Cemetery Assistant

Raymond Workman is a native and life-long resident of Mt. Pleasant, TN. He is married to the former Nola Frazier of Mt. Pleasant, and has four children, 10 grandchildren and 10 great-grandchildren.

Raymond has been around the funeral industry for over 45 years making first contact with grieving families, caring for cemeteries, setting monuments, and working during funerals and visitations.

He is a graduate of Haylong High School in Mt. Pleasant, and the Donelson Police Academy. He attends the First Baptist Church in Mt. Pleasant and is a member of the F.O.P. Lodge in Columbia. During Vietnam Raymond served in the United States Army. He currently serves as an officer for the Ethridge Police Department and is a former officer with the Mt. Pleasant Police Department.

In his free time, Raymond can be found working in his yard, spending time with his family, and camping. He loves being outdoors and being around nature.

Raymond’s sense of quiet compassion is an asset to the Heritage Funeral Home Family. He looks forward to serving families with a friendly smile and an encouraging word at visitations and services.

*Not a Licensed Funeral Director



Kim Cates * Finance Director

Kim is a 1999 graduate of Columbia Central High School, and received her Associates Degree in Business Administration/Management from National College of Business in 2005.

She is the daughter of Keith & Tammy Cates of Columbia.  She has two younger siblings, Jennifer Cates and Kris Cates.  She is the proud mother of four children; Kamdyn, Kendarius, Keston, and Ca'myah.

Kim has brought a wide array of accounting experience with her after working for Affinion Group in Franklin, Tennessee for over 10 years.  She handles the accounting for both Heritage Funeral Home and Maury Memorial Gardens.  She also enjoys meeting and communicating with the families and is here to assist them in any way that she can.

In her spare time, she enjoys traveling, spending time with friends and family, and attending her children's football and basketball games.  She is a fan of the Tennessee Titans win/lose and she bowls occasionally on a league with some friends at Galaxy Lanes for fun.

Along with the other employees here at Heritage Funeral Home, Kim strives to ensure that the families we assist are aware that we are here to provide them with a memorable experience to honor their loved ones.

*Not a licensed funeral director


Frances Dickson* - Hairdresser

Frances is a Maury County native that has stayed in the Columbia area and shared her love and gifts with many over the years.

After graduating from high school in Culleoka, Frances begin helping grieving families by doing hair for funeral homes.  She now ads Heritage to her resume and joins the Heritage Funeral Home family in addition to her shop in downtown Columbia.

Frances many talents include doing hair, providing hair restoration for those that have been ill, and cosmetics.  

Frances has been the owner of Royal’s Hair Fashion at 812 S. Main Street for over 35 years. She has three children; Royal, Lori, BJ and one grandchild, Breanna. She loves the funeral industry, caring for families, and loves people. Frances stated; “I love to make people look nice for their families when they have to say good-bye”.  

If you haven’t met Frances; please get to know her. She is a precious soul with a warm personality. She will make you feel good about yourself.

*Not a licensed Funeral Director



Dedra Campbell* - Office and Funeral Assistant

Dedra is married to Chris Campbell and has one daughter Chloe.  She is a graduate of Richland High School, and attended Martin Methodist College.  Dedra has worked in customer service for 18 years.  Most recently, she is the director of children's ministry at Lynnville United Methodist Church.  

Dedra is excited to join the Heritage Funeral Home family.  She loves to help and comfort families in their hard times, with also being able to officiate services with her being a certified lay servant in the United Methodist Church.   

When Dedra is not working or helping kids at her church, she enjoys spending time with her family, as well as reading novels, writing short stories and songs, and crocheting.

*Not a Licensed Funeral Director


Kyle Green*- Funeral Assistant

Kyle was born and raised in Maury County and was a 1975 graduate of Columbia Central High School. He is the husband of Betina and the father of Chamberlain. Kyle is a member of First United Methodist Church in Columbia and has worked at Nissan as a Production Tech for 23 years.

Kyle works at Heritage Funeral Home as a funeral assistant and greeter during visitations and funeral services.


*Not a licensed Funeral Director



Fay Haywood*- Funeral Assistant

Fay Haywood was born and raised in Maury County. She is married to Harold and is the mother of Teresa Fitzgerald and Tracy Temes. Fay has been a member of Knob Creek Baptist Church for 50 years and has been the pianist there for 9 years. She is a past employee of The Middle TN Bank, and most recently, Heritage Bank & Trust in Columbia. Fay enjoys her job at Heritage Funeral Home which consists of greeting visitors into the funeral home during visitations and funerals and playing the piano for services.


*Not a licensed Funeral Director



Deb Collins*- Pianist

Deb Collins moved to Columbia in the late 60's for her father to minister at Grace Church of the Nazarene. She is retired from the State of Tennessee and has worked in and around music all of her adult life. Deb has taught music for several years and has played for weddings, funerals, and various gospel events for the past 40 plus years. She is a member of Mooresville Pike Baptist Church. Deb is the daughter of Gene and Frances Shelton and  married to Danny Collins. They make their home with their pug, "Buddy" in Columbia, Maury County. Deb comes to Heritage Funeral Home to be able to help the families doing something she dearly loves- music.

*Not a licensed Funeral Director



Penny Langley* - Family Service Counselor

Penny was born in Spring Hill, Tennessee and later her family moved to Franklin. She moved back to Maury County almost twenty years ago and felt like she was coming back home to her roots.

She has been extremely active in the community through various organizations including; The Family Center, the Maury County Animal Shelter Association, Relay for Life, the Senior Citizens Center, and as a member of the Columbia City Council. Her activities have also included co-chairing events such as A Taste of the Town for The Family Center, Songwriters’ Round on the River to raise money for low-cost neuter/spay programs for pet companions of senior citizens, The Fur Ball to raise money for neuter/spay education, and programs for the Maury County Animal Shelter Association.

She puts her event planning skills to use as a part-time Family Service counselor helping families plan services that celebrate the traits and characteristics that make each of us unique while bringing comfort to their loved ones.

Penny is passionate about educating the community on the benefits of Advanced Planning after losing both her parents - one had done Advanced Planning and the other had not.

She is a member of the Wool Sisters, a group of amazing fiber artists that came together as a traditional rug hooking group and has expanded to include wool quilting, felting, knitting, and just about anything else that can be done with fiber. The Wool Sisters have been featured in Tennessee Crossroads, The Tennessean, and filled the Pryor Art Gallery at Columbia State Community College with rugs for a show in 2009-2010. Penny has made rugs for family members and sold them in Los Angeles, CA and Leipers Fork, TN.

*Not a licensed Funeral Director



Roscoe C. Stephens, Jr.* - Funeral Assistant

Roscoe is a native of Louisiana, being a graduate of Louisiana State University with a degree in Business Administration. He has spent his entire life in different types of sales, being with Keith Baker Homes for 14 years, in which he was awarded salesperson of the year several times.

Roscoe brings a wide range of knowledge in all fields to the entire funeral home operation.

Roscoe joins the Heritage family as a funeral assistant. He is known to all the staff because of his abundance of energy "as an ever ready battery."

*Not a licensed Funeral Director


Phone: 931-840-4750
Cell: 931-446-3942



Tammy Simerly *Family Counselor

Tammy is married to Gary Simerly and is a member of The Pentecostal of Columbia Church.  She graduated from Midway College in Midway Kentucky.  She taught school for Franklin County Frankfort, KY.  She is an independent insurance producer.  Tammy is now doing what she enjoys most, which is "serving others."

*Not a licensed funeral director